Issues With In-House Prequalification Systems and How You Can Improve Yours

Safe Work Australia statistics show that since 2005 serious injuries in the workplace have fallen by 29%, with fatalities falling 49% since 2007 when they were at their peak. These reductions can be largely attributed to greater emphasis on health and safety practices by both companies and individuals, combined with more stringent legal requirements.

Ensuring the workplace is a safe environment will be a priority for any company. A safe workplace has the obvious benefit of reducing injuries and saving lives, but also minimises the risk to your company’s reputation, while limiting the potential for legal liabilities and fines.

Hiring Qualified Workers

Hiring workers that have the relevant experience, qualifications, and safety training (often a legal or contractual obligation of the bidding process) can go a long way to ensure the workplace stays safe and jobs are completed properly and efficiently. And, prequalifying contractors can make sure that your organisation meets those requirements, without adding additional delays for your business and its projects.

It is often thought that prequalification can all be handled in-house, and when your workers number in the single digits an in-house system is certainly a viable option. The larger your company grows however, the more complex, expensive and risk prone handling everything yourself becomes.

When dealing with any system in a large organisation there are often tens or hundreds of moving parts. Different departments will have varying internal, external, and legal requirements. Each department will primarily be focused on the requirements that fall directly under their remit, so for any single contractor, many departments may be checking various elements. For example, Legal will be focusing on contractual details and liability waivers, while Procurement is ensuring they have the appropriate insurances and resources to complete the project. The Workplace Health & Safety team will be checking they have the relevant qualifications and safety systems to go onsite without endangering themselves or others, where as Project Managers will want to know that the contractor has the necessary experience in the field the job requires. All these things need to be checked and verified for every contractor, while keeping all the proper documentation in a central, easily accessible location. A single hire can mean hours of work in verification, documentation, and cross-departmental sharing of a contractors’s qualifications. And that’s before you add in the extra work generated by companies who have distributed sites across the country or globe.

Things Can Go Wrong

As in any system with so many moving parts, things can can be easily missed or wrongly actioned. Documentation may get lost or incorrectly filed, an error with serious consequences when it comes to compliance with legislation, WorkCover investigations or lawsuits. This is especially true when each department and site may be using their own methods and systems for prequalification and documentation, doing so without communicating directly with each other. Without a unified central prequalification system that all departments and sites can use and work from, it’s a question of when, not if, something will go wrong, and when it does it can cost untold amounts in lost earnings, damaged reputations, and indeed people’s lives.

Developing, maintaining, and ensuring a suitable in-house system which meets the requirements of both your business and the law is of course possible. But not without substantial cost in the initial design and development, as well as the continued maintenance and staffing. This is where Conserve can help. Our online platform can be incorporated into your company’s existing in-house processes, augmenting and enhancing the systems you already have in place. We perform the heavy lifting of managing your contractors, providing a central database that can be accessed by all departments and sites, allowing for a consistent process for prequalification across your organisation. Additionally, our system provides automatic tracking and notifications of expiring qualifications and documents so you are never caught off guard. Conserve has been consistently developed and improved over the last 10 years allowing it to be the most efficient and streamlined system available in market today.

Contact Conserve today to see how we can help enhance your in-house prequalification system.

What our clients and contractors say

  • “It is essential for our organisation that the contractors we engage have the appropriate insurances, qualifications and safety systems. Conserve™ allows us to ensure this.”

    Jared Carter, Senior Supply Chain Analyst – Chubb Fire & Security

  • “BNG Conserve™ has helped to meet our need of improving contractor management, improved efficiency and improved safety systems to meet AS4801.”

    David Rogers – Property & Sustainability Manager, Warrigal

  • “Conserve has allowed us to optimise our contractor management processes, by providing an always available system that effectively prequalifies our contractors and suppliers and ensures they remain compliant during the period of their engagement.”

    Mark Hutchings, Group WHS & Workers’ Compensation Manager – Sell and Parker


    Sell and Parker
  • “Carmen & Alex were very helpful and supportive on helping d &a Irrigation getting all the required documents together for Certification. Really appreciate the support. Thanks Ladies”

    David Horton, D&A Irrigation – Director/Owner

    D&A Irrigation
  • “It’s been an absolute pleasure to work with you during our setup and maintenance of staff onto BNG contractor services database. I’ve really appreciated your assistance and efficiency”

    Deanne Porch – The Flagstaff Group

    The Flagstaff Group
  • “BNG Conserve™ consistently delivers our business with management tools & resources which provide our clients with the assurance that our legal obligations are being met and maintained at a level that would impress any of the ASX 100 companies.”

    Raffi Evanian, Managing Director – Driveways2u

  • “I have been very satisfied with the service provided by BNG Conserve™ and would recommend it to any company, big or small, to keep on top of all the insurances, paperwork etc required to run a business.

    Thank you for your service.”

    Michelle Marland – Craig Marland Plumbing Services

    Craig Marland Plumbing Services

See why Conserve™ is best at Contractor Compliance – Let us do the heavy lifting

In a highly competitive market place, a pool of prequalified, compliant contractors is a highly valuable asset to any business.