The Client
Trading since 1966 Sell & Parker Metal Recycling Services is an Australian owned and operated private company. They are buyers and sellers of all grades and all quantities of Ferrous and Non-Ferrous metals. With over 200 hundred employees, they have yards at Blacktown, Banksmeadow, Ingleburn, Coffs Harbour, Nowra and Newcastle, stretching all the way to Port Hedland in WA and Darwin in the NT.
Challenge
All sites were running their own independent contractor compliance processes using different tools and systems, in some cases managing information in spreadsheets etc. This approach, although not by design, significantly increased the risk around engaging potentially non-compliant contractors. Without a tool to provide the appropriate oversight across the organisations operations, meant that remediating this issue at any given time posed a challenge.
Sell and Parker realised they needed:
- An efficient, easily accessible (all sites across the country) platform for contractor compliance.
- A process that not only pre-qualifies contractors to strict standards (validation criteria) but also ensures ongoing currency of all contactor compliance requirements
- A process that complies with the appropriate due diligence provisions for Company Directors in the current WHS legislation.
Our Solution
Sell and Parker first implemented Conserve in April of 2014. An extensive review of the solutions on the market showed that Conserve was the most affordable, efficient, and user-friendly platform available. It provides a structured and consistent approach for the management of contractor compliance information across all sites in Australia. The Conserve App allows staff to access contractor information, allowing them to check compliance prior to engagement and monitor compliance whilst the contractors are providing services. The Conserve specialist support team assists Sell and Parker’s new contractors achieve compliance with their criteria.
The Outcome
75% Contractor Compliance across the organisation and progressively heading towards 100% compliance
Average time for a new contractor to achieve compliance has been drastically reduced
A consistent approach to contractor compliance management across the entire business
Better visibility and stronger reporting on contractor performance
Assurance that we meet our legislative obligations in relation to our contractors.
What our clients say
“It is essential for our organisation that the contractors we engage have the appropriate insurances, qualifications and safety systems. Conserve™ allows us to ensure this.”
“BNG Conserve™ has helped to meet our need of improving contractor management, improved efficiency and improved safety systems to meet AS4801.”
“Conserve has allowed us to optimise our contractor management processes, by providing an always available system that effectively prequalifies our contractors and suppliers and ensures they remain compliant during the period of their engagement.”
Mark Hutchings, Group WHS & Workers’ Compensation Manager – Sell and Parker
“Carmen & Alex were very helpful and supportive on helping d &a Irrigation getting all the required documents together for Certification. Really appreciate the support. Thanks Ladies”
“It’s been an absolute pleasure to work with you during our setup and maintenance of staff onto BNG contractor services database. I’ve really appreciated your assistance and efficiency”
“BNG Conserve™ consistently delivers our business with management tools & resources which provide our clients with the assurance that our legal obligations are being met and maintained at a level that would impress any of the ASX 100 companies.”
“I have been very satisfied with the service provided by BNG Conserve™ and would recommend it to any company, big or small, to keep on top of all the insurances, paperwork etc required to run a business.
Thank you for your service.”
See why Conserve is best at protecting every worker at every site
In a highly competitive market place, a pool of well qualified, experienced, reliable and legislatively compliant contractors are an extremely valuable asset to any business.